Ans:- Usually, If you are not available at your home courier person will contact you on given mobile number. You can inform him regarding your availability for delivery of the product so that he can deliver it as per your availability. You will receive text msg also on your registered mobile number from our courier partner or through us.
Ans:- Usually We ship our product within 24 to 48 hours. But if after this given period of time still your product not shipped, you can mail us care@shoptrendy.in or call our customer care number 9667245444 we will take care of it.
Ans:- After successfully making payment you will receive order confirmation through mail and messages on your registered mail ID and contact number. ON COD payment also you will recive mail and msgs. However we can reconfirm your order through calls.
Ans:- You can replace your products within 2 days of date of delivery. You can call our customer care number for replacement in case you got damaged or wrong product.
Ans:- Please check our return and refund section on home page of the website.
Ans:- As of now ‘No’.
Ans:- Yes, You need to register yourself before placing order. We may ask your basic details and delivery address for delivery of the product.
Ans:- In that case if any amount deducted from your bank account it will automatically reverse on your bank account in two to three days. But if not so you can call our customer care number you can check your respective bank also for reverse payment.
Ans:- We have partnered with leading payment gateway of India who offers a high level of data security as far as our customer banking details are concerned. It is advisable to our customers not to share any information regarding their banking details like debit card number, CVV, ATM PIN, OTP to anyone. We never ask such information in any manner either on phone or any mode of communication. We provide our customer online mode of payment facility through payment gateway who are authorised by the company. It is also advice to the customers that they should not share any bank information on any website related to any cookies or attachments if they are not sure about its authenticity. In such cases customers can call customer care number or mail care@shoptrendy.in
We will not be responsible for any kind of fraud if customers do not follow company bank details security policy.